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Frequently Asked Questions
Do you have questions about your groom’s attire? We’ve got the answers! Dive into our FAQs for expert advice, from selecting the ideal wedding outfit to purchasing or return decisions. At Men Wedding Wear, we’re dedicated to ensuring your wedding day style is impeccable. Let us ease your wedding wear worries and help you look your best on the big day. Explore our FAQs now!
Orders
To place an order, simply browse our collection, select the items you want, choose your size and preferred colour (if applicable), and click “Add to Cart.” Once you have added all desired items, proceed to the checkout page. Here, you can review your order, provide shipping information, and make payment.
You can effortlessly track your orders with the help of the Online Tracking Facility available on our website.
Within two working days of your order, we will inform you if you have paid for a product that is not available. You can exchange your purchase, or the money will be duly refunded.
Per order, we can only accept one shipping address. As a result, please treat these orders as independent ones if a customer wants to order multiple things and ship them to various addresses. There can only be one address sent to per order. We kindly ask that you place two orders for each of the two separate addresses.
No, we do not process orders for a Post Office Box address.
Our courier partners will make three delivery efforts at the customer-specified address while considering the convenience of delivery. In addition, they will let us know if the package was not delivered.
In case of any inconvenience, you have experienced. Please contact our customer services immediately. They will help you resolve all your issues and ensure you receive a replacement or a refund as appropriate.
Yes, absolutely! We offer customisation options to help you achieve your preferred look. Contact our customer services to create a personalised and unique style that suits your preferences.
Yes, you need to create an account to shop online. Create an account by clicking on Login.
Payments
You can easily make payments via Credit/Debit Cards, UPI or Net Banking. You can also select to pay via Cash on Delivery. You can make the payment at the time of order delivery. However, the COD facility is available only in India.
For certain PIN codes, COD will not be available. However, prepaid facilities like Debit Cards, Credit Cards and Net Banking payment alternatives can be used for such locations.
You can always pay using a credit card, debit card, wallet, UPI, net banking, or another method if the Cash on Delivery option is unavailable at your address or with your PIN code.
All of our transactions involving credit cards, debit cards, and net banking are carried out over encrypted secure connections. We employ the payment gateways from CC Avenue, PayU, Amazon, Paypal, and PayTM. Consequently, you can feel secure with the payment method you select.
It’s easy! Simply select the Cash on Delivery option on the Payment page and input the generated OTP to confirm the mobile number. After placing your order, we could call, email, or text you to confirm.
Yes, it’s completely safe to make payments on our website. We use advanced encryption as well as security measures to protect your payment information. Your data is treated with the utmost confidentiality.
The following factors could cause this:-
Incorrect credit card information
Credit Card Rejected by Card Issuer/Bank
Your credit card’s available credit limit has been exceeded
The credit card company prohibits international transactions
Incorrect billing and shipping addresses
Please get in touch with your bank if you require more help. If the problem continues, kindly contact our customer care staff, and we’ll be pleased to help you as much as possible.
We believe in transparency, and there are no hidden charges when making a payment. The total amount you see during checkout is the final amount you will be charged.
At this time, we only accept a single payment method per order. Please make sure that you have selected your preferred payment method before completing your purchase.
Shipping and Return
We make every effort to dispatch your orders as quickly as we can. Usually, each order is processed and shipped out within 24 to 48 hours. Your PIN will, however, determine the delivery date. A typical delivery date is mentioned in the order confirmation email.
You can track the status of your order using the provided tracking number in the confirmation email. For returns, you will receive updates via email as your return is processed.
If your wedding attire doesn’t fit as expected, please refer to our Size Guide for precise measurements before ordering. If it still doesn’t fit, you can follow our return process for an exchange or refund.
In case of any inconvenience, you have experienced. Please contact our customer services immediately. They will help you resolve all your issues and ensure you receive a replacement or a refund as appropriate.
Customers are only responsible for the return shipping fees unless the item received is damaged or incorrect.
Yes, we accept returns for the same items in different sizes or colours, depending on availability.
Yes, we do ship internationally to a few different nations. Depending on where you are, shipping prices and delivery times may change.
Contact our customer care team immediately if your order is damaged or defective when it arrives. If necessary, we will set up a replacement or a refund.
Get in touch with the customer care team immediately if you need to modify the shipping address. Although we’ll try to comply with your request, if the order has already arrived, modifications might not be possible.
General
You can find detailed size charts on each product page. We recommend measuring yourself according to our guidelines to ensure the perfect fit.
Yes, we offer customisation options for select items. Contact our customer support team for details on customisation possibilities.
We use high-quality materials for our wedding attire, which are specified in the product descriptions on our website.
We also offer discounts for bulk orders or wedding parties; contact our team for group inquiries.
You can contact our customer support using the Contact Us form on our website. We are here to assist you with any inquiries or concerns.
We offer a wide range of wedding attire for men, including suits, tuxedos, sherwanis, kurta sets, and accessories like ties and bowties.
Currently, we operate exclusively online, which allows us to offer competitive prices. However, we provide detailed size charts and measurement guides to help you make an informed choice.
While we don’t offer alterations or tailoring services, we recommend seeking a local tailor for any necessary adjustments to ensure the perfect fit.
Yes, we offer discounts for bulk orders. Contact our customer support team for personalised assistance with group orders.
Free Delivery Pan India
We ensure that your fashion finds reach your doorstep without any additional shipping costs.
Free Support By Designer
Get personalised advice and styling tips from our designers to elevate your look free of charge.
Handmade Embriodery
Each piece proves the expertise and skill that goes into creating our unique designs.
International Trust
Our dedication to quality, style, and customer satisfaction has made us a reputable brand globally.
